PRIVACY
POLICY
PRIVACY
POLICY
PRIVACY
POLICY
We only collect what we need to get warm donuts to your door, and we never sell it. Here’s the full story.
We only collect what we need to get warm donuts to your door, and we never sell it. Here’s the full story.
last updated · 1 october 2026
on this page
01
what we collect
02
how we use it
03
cookies
04
who we share it with
05
how long we keep it
06
your rights
the short version
We collect your name, contact details and address so we can deliver your order.
Card payments are handled by our payment provider. We never see your full card number.
We never sell your data, and you can ask us to delete it any time.
01
what we collect
what we collect
When you order, sign up for the dunk club or get in touch, we collect the details you give us:
When you order, sign up for the dunk club or get in touch, we collect the details you give us:
your name, email address and phone number
your name, email address and phone number
your delivery address and any delivery notes
your delivery address and any delivery notes
your order history and favourite flavours
your order history and favourite flavours
messages you send us through the contact form
messages you send us through the contact form
02
how we use it
how we use it
We use your details to bake, box and deliver your order, to text you when your rider is close, and to sort things out if something goes wrong.
We use your details to bake, box and deliver your order, to text you when your rider is close, and to sort things out if something goes wrong.
If you join the dunk club, we’ll email you about new flavours and offers. You can unsubscribe from any email in one click.
If you join the dunk club, we’ll email you about new flavours and offers. You can unsubscribe from any email in one click.
03
cookies
cookies
We use a few essential cookies to keep your cart and checkout working. With your permission, we also use analytics cookies to see which pages people visit, so we can make the site better. You can switch these off any time.
We use a few essential cookies to keep your cart and checkout working. With your permission, we also use analytics cookies to see which pages people visit, so we can make the site better. You can switch these off any time.
04
who we share it with
who we share it with
We only share what’s needed to get the job done:
We only share what’s needed to get the job done:
delivery riders get your name, address and phone number for your order only
delivery riders get your name, address and phone number for your order only
our payment provider processes your card securely
our payment provider processes your card securely
our email service sends dunk club emails if you opted in
our email service sends dunk club emails if you opted in
05
how long we keep it
how long we keep it
We keep order records for six years because tax rules require it. Account details stay until you delete your account, and newsletter details stay until you unsubscribe.
We keep order records for six years because tax rules require it. Account details stay until you delete your account, and newsletter details stay until you unsubscribe.
06
your rights
your rights
You can ask to see, correct, export or delete the personal data we hold about you. Email privacy@dunkly.co and we’ll reply within 30 days.
You can ask to see, correct, export or delete the personal data we hold about you. Email privacy@dunkly.co and we’ll reply within 30 days.
questions about your data?
Write to privacy@dunkly.co or use the contact page. A real person will answer.
get in touch →